Terms & Conditions

• “Customer Data” means data, records, files, and content you or your authorized users submit to or generate within the Services.
• “Workspace” means a tenant environment provisioned for your organization.
• “Authorized User” means an individual you permit to access the Services under your account.

You must be at least 16 years old and able to form a binding contract. You are responsible for providing accurate account information, safeguarding your credentials, and for all activity that occurs under your account. Notify us promptly of any unauthorized use at legal@pendravo.com.

• Paid plans and add-ons are billed in advance on a recurring basis (monthly or annually) unless otherwise stated.
• Subscriptions renew automatically for successive terms unless cancelled before the end of the current term.
• Fees are non-refundable except where required by law or expressly stated. Cancellation stops future renewals; it does not refund the current term.
• You authorize us and our payment processors to charge your payment method for all applicable fees.
• Prices are exclusive of taxes; you are responsible for applicable taxes other than taxes on our net income.
• We may change fees with at least 30 days’ notice, effective on your next billing cycle.

You agree not to, and not to allow any Authorized User or third party to:

• Use the Services in violation of law or these Terms.
• Access or attempt to access another tenant’s data, workspace, or account.
• Probe, scan, or test the vulnerability of, or breach, any security or authentication measure.
• Interfere with or disrupt the integrity or performance of the Services.
• Upload malware or unlawful, infringing, defamatory, or harmful content.
• Reverse engineer, decompile, resell, or sublicense the Services except as permitted by law.
• Send spam or abuse inbound endpoints, including public form connectors.

As between the parties, you retain all rights, title, and interest in Customer Data. You grant Pendravo a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Customer Data solely to provide, secure, and support the Services and as otherwise permitted in these Terms. You represent that you have all rights necessary to provide Customer Data and that it does not violate law or third-party rights.

Our handling of personal information is described in our Privacy Policy. Where Pendravo processes personal data on your behalf as a processor, such processing is also subject to a Data Processing Addendum (“DPA”), available on request, which is incorporated into these Terms when applicable.

The Services, including all software, design, text, and content (excluding Customer Data), are owned by Pendravo or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services during your subscription. We welcome feedback and may use it without restriction or obligation to you.

The Services may interoperate with third-party products (such as hosting, email delivery, and payment providers). Your use of those products is governed by their terms, and Pendravo is not responsible for third-party services.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PENDRAVO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL. PENDRAVO’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO PENDRAVO IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

You will defend, indemnify, and hold harmless Pendravo and its officers, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your Customer Data, your use of the Services, or your breach of these Terms.

These Terms apply while you access or use the Services. You may stop using the Services at any time. We may suspend or terminate access for breach, non-payment, suspected abuse, or to comply with law. Upon termination, your right to use the Services ends. We may delete Customer Data after a reasonable period following termination unless retention is legally required. Sections that by their nature should survive (including ownership, disclaimers, limitation of liability, indemnification, and governing law) will survive termination.

These Terms are governed by the laws of the State of Wisconsin, USA, without regard to its conflict-of-law rules. You agree that the exclusive venue for any dispute not subject to arbitration will be the state and federal courts located in Jefferson County, Wisconsin, and you consent to the personal jurisdiction of those courts. Before filing a claim, the parties agree to attempt in good faith to resolve the dispute informally by contacting legal@pendravo.com.

We may update these Terms from time to time. Material changes will be posted with a new “Last updated” date and, where appropriate, additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

These Terms, together with any order and referenced policies, constitute the entire agreement between you and Pendravo regarding the Services. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control.

Questions about these Terms? Contact us at: